Privacy Policy

At Emma Trips, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the personal information you provide when using our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and delivery address.
• Payment Information: For cash on delivery, we do not store payment details but may retain transaction information for order processing.
• Order Information: Product details, order history, and preferences.
• Usage Data: Information about how you interact with our website, including device information, browser type, and location.

2. How We Use Your Information

We use your personal information to:

• Process and deliver your orders.
• Improve our products, services, and website functionality.
• Respond to customer service requests and inquiries.
• Send order confirmations, shipping updates, and promotional information (if you’ve opted-in to receive it).

3. Sharing Your Information

We do not share, sell, or rent your personal information to third parties. However, we may disclose your information to trusted service providers who assist with order fulfillment, delivery, and customer service. These providers are obligated to keep your information confidential.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Security of Your Information

We use industry-standard security measures to protect your personal information during transmission and storage. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

6. Opting-Out and Marketing Communications

If you wish to opt-out of receiving marketing emails or promotional offers, you can do so at any time by:

• Clicking the “unsubscribe” link found in the emails we send.
• Contacting us directly at [email protected]
  
   

  with a request to unsubscribe from marketing communications.

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Object to the processing of your personal data or request restriction of processing.
• Request a copy of your personal data in a commonly used format.

To exercise these rights, please contact us at the email address provided below.

8. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to improve your browsing experience on our website. You can adjust your browser settings to refuse cookies, but some website features may not function properly without them.

9. International Data Transfers

As Emma Trips operates worldwide, your personal information may be transferred to, stored, and processed in countries other than your own. By using our website, you consent to the transfer of your data to countries outside of your country of residence.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Email: [email protected]