Shipping Policy

At Emma Trips, we are committed to delivering your orders in a timely and efficient manner. Please review our shipment policy for all the details regarding shipping methods, costs, and delivery times.

1. Shipping Locations

We offer worldwide shipping. No matter where you are located, you can enjoy the convenience of shopping for travel accessories, camping gear, fishing gear, luggage, and travel tech with Emma Trips.

2. Processing Time

Once your order is placed, we will process it within 1-2 business days. Orders are only processed on business days (Monday to Friday, excluding holidays). After processing, your order will be dispatched for delivery according to the selected shipping method.

3. Shipping Methods and Delivery Time

We work with trusted shipping partners to deliver your products safely. Delivery times will vary depending on your location:

• Domestic Orders: Delivery typically takes between 5-7 business days.
• International Orders: Delivery times range from 10-21 business days depending on the destination country.

Please note that delivery times are estimates and may vary due to factors such as customs, weather, and local holidays.

4. Shipping Costs

Shipping costs are calculated based on your location and the size/weight of the products you order. During checkout, you will see the total shipping cost for your order before confirming your purchase.

5. Cash on Delivery (COD)

We only accept Cash on Delivery as the payment method. When your order arrives, payment must be made in full to the delivery agent before the goods are handed over.

6. Order Tracking

Once your order has been shipped, we will send you an email with tracking information so you can monitor your package’s status. You can use this tracking number to track your shipment through the carrier’s website.

7. Shipping Restrictions

• We are unable to ship to certain locations or PO Boxes due to local restrictions or shipping limitations. If this applies to your order, we will contact you with alternative options.
• Please ensure that your shipping address is accurate. We are not responsible for delays caused by incorrect or incomplete addresses.

8. Customs and Duties

For international orders, the recipient is responsible for any customs duties, taxes, or import fees that may apply. These charges are determined by the destination country and are not included in the price of the products or the shipping fee.

9. Order Delays

While we strive to ensure prompt delivery, certain circumstances beyond our control may cause delays, including, but not limited to, customs clearance, weather disruptions, or high demand. We will notify you of any significant delays and do our best to resolve the issue as quickly as possible.

10. Shipping Insurance

We provide insurance on all shipments. If your package is lost, damaged, or stolen in transit, we will assist you in resolving the issue.

11. Contact Us

If you have any questions about shipping or need assistance with your order, please reach out to us at [email protected].